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Impact Business Coaching

Go ahead, be happier and more fulfilled at work!

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      • 1:1 Coaching
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      • The Heart of Leadership Coaching® (RCC™)
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  • Who We Are
    • Our Company
    • Meet Our Team
  • What We Offer
  • What We Do
    • Coaching
      • 1:1 Coaching
      • Group Coaching
    • Coach Certifications
      • The Heart of Leadership Coaching® (RCC™)
      • The Coaching Leader™ (CLAC™)
    • Team Development
      • Individual Team Members and Leaders
      • Leadership Teams
    • Resources for Trainers & Facilitators
  • Blog
  • Store
  • Contact
  • Login
  • $0.00


Help Leaders Reach Their Highest Potential


Today’s organizations need Coaches who can help leaders perform at their highest level. 

The Heart of Leadership Coaching® equips experienced professionals with a proven coaching model and process, practical tools, and the globally recognized business coaching credential:

The Registered Corporate Coach™ (RCC™) from the
Worldwide Association of Business Coaches™ (WABC™). 



You’ve spent years leading people.
And over time, something shifts.

You start seeing potential in others—and feel the pull to help them grow to become all they can be. You find yourself guiding colleagues toward better decisions, helping leaders navigate challenges, and encouraging people to step into their full capabilities.

You want to do more than lead well yourself. You want to help other leaders reach their highest potential—professionally and personally.

That instinct is at the heart of great coaching.

But coaching leaders in organizations requires more than experience and good intentions. It requires a proven model and process, practical tools, and the professional credibility that organizations trust.

If this resonates with you, you’re in the right place.



Who is this program for?

Experienced professionals with at least
seven years of business experience who want to…


1

coach executives and leaders as a professional Coach

2

build an independent coaching practice or deepen an existing one

3

earn a globally recognized credential in professional business coaching

4

make a meaningful difference in the lives of leaders and organizations


The professionals who will have the greatest impact in today’s organizations are those who can coach leaders with confidence, skill, and credibility—not just good intentions.


29 Core/20 RD

Already ICF-Certified?

We are an Approved ICF Provider and your participation counts toward recertification credits—so you strengthen your business coaching capability while maintaining the credential you’ve already earned.

The Heart of Leadership Coaching® takes you deeper into business coaching inside organizations, giving you the skills and the credential to work at the highest levels of organizational life.

APPLY NOW


The Reality Professional Coaches Face


Leaders make decisions that shape strategy, performance, culture, and results. Coaching at this level is consequential work that has long-term impact on organizations.

Without the right process and credential, even experienced professionals find themselves:

  • Struggling to structure coaching engagements that drive real, sustainable progress
  • Lacking the credibility organizations require to invite a Coach into their organization
  • Missing the proven methodology to navigate complex leadership challenges
  • Unsure how to position themselves as a professional Coach

The Heart of Leadership Coaching® gives you the model and process, tools, and the business coaching credential to coach leaders with confidence—in any organizational environment.



Earn the Credential That Proves Credibility

Graduating from The Heart of Leadership Coaching® earns you the Registered Corporate Coach™ (RCC™) credential awarded by the Worldwide Association of Business Coaches™ (WABC™), the global authority dedicated exclusively to professional business coaching.

The WABC™ establishes international standards for:

  • Business coaching competencies
  • Ethical coaching practice in organizations
  • Evidence-based coaching methodologies
  • Professional credentials for Business Coaches

As a WABC™ Accredited Program, The Heart of Leadership Coaching® provides a direct pathway to your Registered Corporate Coach™ (RCC™)—the business coaching credential organizations trust.

APPLY NOW

Your Six-Month Journey

The Heart of Leadership Coaching® is a six-month learning experience designed to build your confidence and credibility as a professional Business Coach.

1

Apply and Interview

Your application and interview will help your HLC® instructor understand your goals so we can discuss your path to earning your RCC™ credential.

2

Participate in the Program

Virtual sessions, on-demand learning, and in-person experiences where you practice coaching and being coached—alongside a community of professionals committed to the same growth.

3

Complete 30 Coaching Hours

Practice with at least three individuals, building real confidence in the process and tools.

4

Coaching Support

Two individual coaching sessions and one group coaching session during the program.

5

Coaching Triads

Practice as Coach, Coachee, and Observer—receiving structured feedback at every stage.

6

Earn Your RCC™

Graduates earn your Registered Corporate Coach™ credential from WABC™, a complimentary one-year WABC™ membership, and an invitation to continue growing in the Coaches Circle within the Impact Business Community.


The Heart of Leadership Coaching®
Program Outcomes


After graduation, you will earn your RCC™ to:

Coach leaders through complex decisions and challenges with a structured coaching model and process, not just intuition.

Hold leaders accountable to meaningful progress without becoming a counselor or a consultant.

Navigate the human side of leadership recognizing that mindset, self-care, confidence, and relationships shape sustainable results.

Coach across different personalities, experience levels, and organizational contexts without defaulting to a “one size fits all” approach.

Build a credible coaching practice backed by a globally-recognized professional business coaching credential.


APPLY NOW


What our participants say

Real Coaches. Real Results.


“This Coach Certification has been the most important and rewarding endeavor I have participated in since law school.”

Steve Nail

Dean of Business  Anderson University

“Very few people in my career have made such an impact on my business, or my own professional development for that matter, as Cindy has since our implementation of The Heart of Leadership Coaching® program. She combines a savvy understanding of what makes businesses succeed with a deep passion for helping people grow and excel in every facet of their lives quite easily and effectively!”

Greg Force

CEO and President

“Ms. Lamir provided Executive Coach training that was invaluable. I’ve had a long management career in both government and the private sector and I have an MBA from a top business school. Ms. Lamir’s training enabled me to integrate that experience with specific techniques and behaviors of coaching. As a result I am much more effective than I would otherwise be. As a bonus the course was enjoyable.”

Perry Miles

Executive Coach and Principal

“I attended Cindy’s Coach Certification Program to become a business development coach inside my law firm. The program was fantastic, and Cindy is an absolute delight. Her one-on-one coaching with me was stellar, and I wish she was still coaching me. I highly recommend her and am happy to provide more detail to anyone who wants it.”

Valerie Nelan

Chief of Staff at Baker Donelson

“Cindy was the instructor who delivered my training to become a Certified Coach and provided a series of coaching sessions as part of the process. I quickly discovered that Cindy is not only an extremely personable individual, she is an expert at what she does. I benefited greatly from both the classroom instruction and the one-on-one sessions, and highly recommend not only the Coach Certification, but Cindy herself as both a talented instructor and a great coach.”

Warren Williams

Business Coach


Research + Real-World Experience


Coaching in organizations is grounded in solid research and proven principles.

Executive coaching typically delivers a high return on investment (ROI), with studies indicating an average return of 5 to 7 times the initial cost.

Executive coaching provides a 788% ROI, driven heavily by increased productivity and employee retention.

– Metrix Global Study

The Heart of Leadership Coaching® moves professionals beyond coaching theory and concepts to coaching real leaders, in real organizations, navigating real pressure—because real impact doesn’t come from having all the answers. It comes with understanding and trusting a coaching model and process to help leaders move beyond what they know to envisioning what is possible.


Research and field experience consistently show:

Organizations increasingly require Coaches who understand business environments

Leaders who are coached by credentialed professional Coaches show measurably stronger growth

Professional coaching credentials signal the standards organizations need to trust the process

The ROI of coaching is directly tied to the quality and credibility of the Coach



Coaching the Whole Leader

Effective business coaching recognizes that leaders are whole people. Personal issues find their way into the work environment no matter how hard they try to compartmentalize. 

Leadership effectiveness is shaped not only by strategy and decisions, but by mindset, confidence, self-care, relationships, and how leaders show up under pressure. Professional challenges are often connected to deeper questions about values, leadership identity, and personal effectiveness.

This program teaches you to coach holistically—for business results and personal growth, strengthening leadership from the inside out.



What You Will Receive


The Heart of Leadership Coaching® provides a complete coaching framework and toolkit you can apply immediately in professional coaching engagements.

  • A proven coaching model and process
  • Step-by-step guidance for each step of the coaching model so you can coach with confidence
  • A practical Coaching Toolkit to address the leadership challenges you will encounter as you coach
  • Additional resources—articles, research, and reference materials 

All delivered in a structured six-month learning experience designed to build your capability, confidence, and credibility as a professional Business Coach.

The Heart of Leadership Coaching® Toolkit

Blocks That STOP

two people sitting at a table talking in front of a window

Coachee Evaluation

Coaching Commitments

Everything DiSC® on Catalyst™

FeedForward

phases of plant growth from seed to fully grown

Growth Plan

HLC® Balance Wheels

HLC® Coaching Log

HLC® SMART Goals

Impact Questions

Momentum Matters!

Reflection and Commitment

Steps in a Coaching Session

The Iceberg Model

Vision Board

Vision Mindmap

What Are Your Superpowers?

WOW Coaching Chat®

Impact Business Community

Graduates of The Heart of Leadership Coaching® are invited into the Coaches Circle in the Impact Business Community—where you will find a tribe of like-minded Coaches so you can  learn, inspire, and grow together! 

Through peer learning, coaching conversations, new coaching tools, latest research on coaching, and shared experience—members continue to strengthen their capability and grow their impact long after the program ends.

More than a resource library, the community becomes a tribe of Coaches who support each other as they build practices that make a lasting difference in the lives of the leaders they serve.

Professional Credits & Credibility

  • Registered Corporate Coach™ (RCC™) credential from WABC™
  • ICF Approved Provider—participation counts toward 29 Core/20 RD ICF recertification credits
  • Continuing education credits through SHRM (81 credits), HRCI® (79 credits), and ATD (81 credits)
  • A complimentary one-year Worldwide Association of Business Coaches™ (WABC™) membership
  • A WABC™ Registered Corporate Coach™ (RCC™) promo package featuring a digital badge and verification page to showcase your credential and boost your credibility
  • A Credly badge for verified proof of your training
document

Professionally designed slides and handouts

book

A Facilitator Guide with step-by-step facilitation notes

subscribe-3

Application activities that make learning stick

list

Pre-work and articles so learners arrive to your workshop ready

assignment

A detailed Agenda for virtual and in-person delivery

time

24/7 access to all modules and materials through a secure learning platform

group

Access to our Rockstar Trainer Community for networking, learning together, and ongoing support

graduation

Continuing education credits from SHRM, HRCI, and ATD


By the end of the program, you will step into your coaching practice with a clear coaching model and process, practical tools, the credential organizations trust, and the confidence to help leaders reach their highest potential.


APPLY NOW



Develop Leaders.
Build Your Practice.
Make a Lasting Impact.


For Professional Coaches


Earn the Registered Corporate Coach™ (RCC™) credential and build the capability and confidence to coach leaders and executives in organizational environments.

You must complete an application and interview prior to registering for the dates below.

CLICK HERE TO APPLY

  • June 2026
  • The Heart of Leadership Coaching®

    Jun 10 - Sep 14, 2026
    The Heart of Leadership Coaching® - June 10 - Dec. 11, 2026
    The Heart of Leadership Coaching® - June 10 - Dec. 11, 2026
    6 month program with LIVE virtual and online modules.
    Virtual
    • $5,997.00 excl. Tax
    Register
    Session information

    Sessions

    Welcome to HLC® (Live Virtual Session)
    Wed, 10 Jun 01:30 PM EDT - 03:30 PM EDT
    HLC® Coaching Models and Toolkit (Live Virtual Session) - Day 1
    Wed, 15 Jul 09:00 AM EDT - 05:00 PM EDT
    HLC® Coaching Models and Toolkit (Live Virtual Session) - Day 2
    Thu, 16 Jul 09:00 AM EDT - 05:00 PM EDT
    HLC® - What's Next? (Live Virtual Session)
    Tue, 21 Jul 01:30 PM EDT - 03:30 PM EDT
    HLC® "Half-Way There" Group Coaching Call (Live Virtual Session)
    Mon, 14 Sep 03:30 PM EDT - 04:30 PM EDT
  • October 2026
  • The Heart of Leadership Coaching®

    Oct 29 - Jan 29, 2027
    The Heart of Leadership Coaching® - Oct. 29, 2026 - April 30, 2027
    The Heart of Leadership Coaching® - Oct. 29, 2026 - April 30, 2027
    6 month program with LIVE virtual and online modules. Includes a LIVE in-person 2-day class in Metro Atlanta, GA.
    Hybrid
    • $5,997.00 excl. Tax
    Register
    Session information

    Sessions

    Welcome to HLC® (Live Virtual Session)
    Thu, 29 Oct 01:30 PM EDT - 03:30 PM EDT
    HLC® Coaching Models and Toolkit (In-Person Class) - Day 1
    Tue, 17 Nov 09:00 AM - 05:00 PM CST
    HLC® Coaching Models and Toolkit (In-Person Class) - Day 2
    Wed, 18 Nov 09:00 AM - 05:00 PM CST
    HLC® - What's Next? (Live Virtual Session)
    Mon, 23 Nov 01:30 PM EST - 03:30 PM EST
    HLC® "Half-Way There" Group Coaching Call (Live Virtual Session)
    Fri, 29 Jan 03:30 PM EST - 04:30 PM EST

SHRM**

81 Credits

HRCI®*

79 Credits

ATD

81 Credits

ICF

29 Core/20 RD

*This program has been pre-approved for credits toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

**Impact Business Coaches is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

We are a WABC Accredited (Level 1 – RCC)™ Program

Our WABC Accredited (Level 1 – RCC)™ mark means our program delivers the highest quality business coaching training in the world. To achieve this distinction, we participate in rigorous independent assessment and ongoing re-evaluation, designed exclusively for business coaching programs, to ensure we continue to offer high quality, evidence-based training rooted in real-world organizational and business needs. Our graduates are eligible to receive the Registered Corporate Coach™ (RCC™) credential and become members of the Worldwide Association of Business Coaches™ (WABC™), the leading global association committed to driving business coaching excellence with robust, evidence-based practices.

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